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Switch Telehealth Plan (My Clients Plus 3.0)


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  • Updated

  Permissions: You must have Organization Administration Permissions. 

 

  1. Go to Organization and click Manage Subscription on the side menu. 
  2. Click Telehealth tab.
    2023-01-09_12-00-12.png

  3. Scroll down and choose desired Plan in Telehealth Subscription dropdown.
    2023-02-14_12-40-47.png
  4. Confirm Changes in window that displays.
  5. Click Update Subscription.

    NOTE: If you switch to a different plan, you will be credited for unused time and charged the difference for the remaining time.  Do not cancel the subscription if you just need to switch to a different telehealth plan. Cancelling ends your subscription, and when you re-subscribe to start a new plan, you will not be credited/pro-rated.




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