By default, when you receive a secure message you will see a visual notification on the envelope icon in your global navigation bar.
Additionally, as a Therapist, you can enable email notifications for Secure Messages. If enabled, every time a Client sends you a Secure Message from the Client Portal, you will get an email where you can then, quickly access the Message.
NOTE: Secure Messaging is an add-on feature in My Clients Plus. Before utilizing, it must be enabled on in My Clients Plus by an Organization Administrator and Staff Member must be added to Client Portal.
Turn on Email Notifications
- Click your Name in top right corner and select Calendar Preferences.
- Select Email me when a Client sends me a message through the Client Portal in General Preferences.
- Click Save Preferences.
