Permissions: You must have Administrator Permissions to change Staff Permissions.
An Administrator must grand Staff Member rights/permissions to invite their Clients to the Client Portal. Once given, Staff can invite Clients to the Client Portal where they can then share, send, resend, and revoke Client Intake forms.
Note: You will not be able to use the same email address/Client Portal login for multiple Clients. This is to avoid HIPAA violations and to protect Patient Security.
You cannot invite a client to the client portal without having their email address on file. The checkbox next to the client's name is disabled to prevent invitations from being sent.
- Click Staff in the primary navigation bar.
- Find desired Staff and click Permissions.
- Mark the box "Can invite clients to the client portal" under Default Permissions.
- Click Save Permissions.