Client Balance Due is listed on the Agenda, as well as in the Client's Ledger.
Payments can be accepted at any time from a Client, even if Client does not have any outstanding Invoices. In such cases, any payments accepted will show as a credit/open payment on the Client's Ledger. Same goes for any overpayments.
If your Client has Insurance entered on their Bill To & Insurance Info tab, then Insurance will be the default responsibility when accepting a payment, unless your Client has a set payment amount entered OR a co-pay.
NOTE: Client payments can only be made via debit or credit card at this time.
Jump to Section [From Agenda] [From Ledger]
From the Schedule
- Click Add Invoice for appropriate Client Appointment on the Agenda.
- Click Apply Payment button.
- In the Invoice line enter full payment amount defaults.
- IF payment amount is different than full amount, enter that in.
- In Payment Info, enter Payment Details:
- Total Payment Amount defaults what you entered below.
- Payment Method
- Payment Date
- Payment Notes (optional)
- Click Save button.
From the Ledger
- Locate Client.
- Click Ledger under Actions.
- Click Accept Payment button.
- Ensure that Client Payment is selected.
- Scroll to appropriate Invoice and enter payment amount inline.
- Select if this is a Co-Pay.
- Scroll to top and enter additional Payment Details: Payment Method, Date, and Notes if needed.
- Click Save button.