Telehealth

Telehealth FAQs

• Telehealth Overview
• Telehealth Requirements
• Telehealth Workflow

Telehealth: Admin Setup

• Subscribe to Telehealth
• Switch Telehealth Plan
• Add or Remove Staff from Telehealth Subscription
• Customize Telehealth Messages
• Add Telehealth Link to Appointment Reminders
• Cancel Telehealth Subscription

Telehealth for Therapists

• Schedule Telehealth Appointment
• Schedule Group Telehealth Session
• Convert Appointment to a Telehealth Appointment
• Share Telehealth Link with Client
• Share Telehealth Link with Client via Client Portal
• Find Telehealth Session Start & End Times

Therapist: Telehealth Session

• Pre-Session
• Manage a Session
• Best Practices

Client: Telehealth Session

• Client: Prepare for 1st Telehealth Session
• Client: Telehealth Pre-Call Test
• Client: Join Telehealth Session

Telehealth Session Troubleshooting

• Audiovisual Troubleshooting
• Session Troubleshooting
• Errors

• My Client Can't See Me in a Telehealth Session
• Telehealth Troubleshooting Guide